TERMS OF
SERVICE

StreetDrop is a door hanger and flyer distribution service based in Calgary, Alberta, Canada. References to “we,” “us,” or “our” mean StreetDrop. References to “you” or “client” mean the individual or business using our website or services.

StreetDrop provides:

• Door hanger and flyer design, printing, and GPS-tracked door-to-door distribution across Calgary, Red Deer, and other Central Alberta communities.
• Optional digital marketing services including websites, social media management, paid ads, and Google Business Profile optimization.
• Multi-zone campaigns with volume discounts and bundled physical-and-digital packages.

Specific scope, timelines, deliverables, and pricing for any given campaign are documented in the Service Agreement you receive when you book through our quote flow.

All prices on our website are in Canadian dollars (CAD) and exclude 5% Alberta GST unless stated otherwise. Final pricing is confirmed in your Service Agreement.

• Door hanger campaigns require either full payment up front or a deposit at the time of booking, with the balance due upon completion of distribution — the exact split is set in your Service Agreement.
• Payments are processed securely by Stripe. We do not store your full card details.
• Late or unpaid invoices may incur interest charges as defined in your Service Agreement and may result in suspension of future services.
• Quotes are valid for 30 days from the date issued unless otherwise stated.

Once a campaign is booked, the cancellation policy in your Service Agreement applies. In general:

• Cancellations made before design approval typically forfeit only the work already performed.
• Cancellations made after design approval but before printing typically forfeit a percentage of the campaign cost (often 50%).
• Once printing has begun, the campaign is considered non-refundable.

Changes to artwork, scope, zones, or scheduling after design approval may incur additional fees and may delay your delivery window.

You are responsible for the legality and accuracy of any artwork, copy, logos, photos, or other content you provide. By submitting content to us, you confirm that you own it or have the rights to use it, and you grant StreetDrop a limited license to print, distribute, and display it for the purpose of fulfilling your campaign.

Designs we create on your behalf become your property upon full payment. We retain the right to display completed work in our portfolio and marketing materials. You retain ownership of your own brand assets (logos, photos, copy you supplied) at all times.

You may not use the StreetDrop name, logo, or any content from this website without our written permission.

Door hanger and flyer distribution is GPS-tracked, with photos captured at delivery checkpoints. We make commercially reasonable efforts to deliver to every targeted door, but delivery is subject to:

• Weather conditions, including snow, severe storms, and Chinook conditions.
• Locked or gated properties, “no soliciting” signs, aggressive animals, or other access issues.
• Municipal bylaws and any other restrictions imposed by local authorities.

We do not guarantee any particular response rate, conversion rate, or business outcome from a campaign — results depend on your offer, market, design, timing, and other factors outside our control.

StreetDrop is an independent service provider. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and StreetDrop. Neither party has authority to bind the other to any obligations beyond those explicitly set out in your Service Agreement.

To the maximum extent permitted by law, StreetDrop's total cumulative liability to you for any claim arising out of or related to our services or these Terms is limited to the amount you have paid to StreetDrop for the specific campaign giving rise to the claim.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, lost data, or business interruption, even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

You agree to indemnify and hold harmless StreetDrop and its owners, employees, and partners from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your breach of these Terms or your Service Agreement, (b) your misuse of the website or services, or (c) any content you submit that infringes third-party rights or violates the law.

Our handling of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website or services, you also agree to that policy.

Neither party will be liable for any delay or failure to perform caused by events beyond reasonable control, including acts of God, severe weather, natural disasters, war, terrorism, pandemics, government action, strikes, supplier failures, or utility outages. The affected party will use reasonable efforts to resume performance as soon as practical.

Either party may terminate the relationship with written notice if the other party materially breaches these Terms or the Service Agreement and fails to cure the breach within five (5) business days of written notice. Provisions of these Terms that by their nature should survive termination — including payment obligations, intellectual property terms, limitation of liability, and indemnification — will survive.

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict of law rules. Any dispute arising out of or relating to these Terms or our services will first be addressed through good-faith negotiation. If unresolved within 30 days, the dispute will be submitted to binding arbitration in Calgary, Alberta, under the Alberta Arbitration Act, with each party bearing its own costs unless the arbitrator orders otherwise.

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date and, where appropriate, communicated by email. Continued use of the website or services after a change constitutes acceptance of the updated Terms.

These Terms, together with any signed Service Agreement and our Privacy Policy, constitute the entire agreement between you and StreetDrop regarding your use of our website and services. They supersede any prior understanding or agreement, written or oral.

Questions about these Terms can be sent to: